Refund policy
30-day satisfaction guarantee
We want you to love your new routine. If you're not happy with anything you ordered, contact us within 30 days of delivery and we'll refund the price of the item.
How to ask for a refund
- Send us a message through our contact page with your order number and a line about what wasn't right.
- We may ask for a photo, or ask you to send the item back. If we need it back, we'll send you instructions.
When you'll get your money
Once your refund is approved, it goes back to your original payment method. Your bank or card provider may take a few business days to show it.
Damaged or wrong items
If something arrives damaged or isn't what you ordered, tell us within 30 days of delivery and we'll replace it or refund it, whichever you prefer.
Shipping costs
Original shipping charges aren't refunded, unless the item arrived damaged or wasn't what you ordered.
Questions
Get in touch through our contact page and a real person will reply.